Manage, Monitor and Maintain your Generators 24/7 from Anywhere & Anytime!
Our platform gives dealers complete visibility into every generator they service — from anywhere, anytime.
Get instant notifications via email or SMS when something needs attention. Add unlimited users to receive alerts.
Track engine hours, maintenance history, and costs. Get notified when service is due to prevent breakdowns.
Automated PDF or Excel reports delivered daily, weekly, or monthly. Maintenance due, time on service, and more.
See location, make, model, serial number, year, and warranty info — all in one place for quick dispatching.
View service vehicles and generators on one platform. Customers get notified automatically when technicians arrive.
Real-time alerts when equipment is tampered with or starts moving. GPS coordinates sent instantly.
Get instant notifications for every critical generator event — delivered via email or SMS.
Sent daily at 8:00 PM EST confirming the monitor is working properly.
Indicates when the fuel solenoid activates or deactivates.
Alerts when the transfer switch changes state.
Alerts when the monitor is disconnected from the generator battery.
Confirms when the monitor is reconnected to the generator battery.
Immediate notification when utility power has been lost.
Confirms when utility power has been restored.
Alerts when generator fails to start after utility loss.
Indicates the generator is currently running its exercise cycle.
Confirms the generator completed its exercise (ran for at least 3 minutes).
Confirms utility is lost and generator is running and transferred.
Sent if generator hasn't exercised in 1 week (configurable for 2 weeks or monthly).
Alerts if generator attempts to start but shuts off in under 10 seconds.
Our proprietary platform includes 50+ features to monitor generators remotely — ensuring they're always healthy and ready when needed most.
Access from any computer or mobile device. Real-time data at your fingertips, anywhere in the world.
User-friendly with customizable views, layouts, icons, and color schemes. Upload your own logo.
Enterprise-grade security protecting your customers' data. Constantly updated to exceed standards.
GEN Remote uses 4G/LTE wireless connectivity for the most reliable signal. We partner with top global carriers to provide cellular access worldwide — carrier-agnostic, always choosing the strongest connection.
Join our dealer network and give your customers 24/7 peace of mind.
Interested in becoming a GEN Remote dealer? Have questions about our platform? We'd love to hear from you.